Macy’s is a department store chain that provides high-quality products. Macy’s has a variety of products for adults and children alike at a good price. The company offers discounts both across retail stores as well as online.
We have provided the customer service phone number, headquarters phone number, and other contact information to contact Macy’s. So check it out!
Macy’s Corporate Headquarters Contact Information
If you have any complaints, questions, or feedback, please don’t forget to share it with someone in high authority. If you want to send a letter with your complaint, here is Macy’s headquarters address:
To talk with headquarters staff, please use this phone number 212-494-3000. Please dial this contact number during working hours only. We encourage you to use your complaint ID, or anything to describe your issue.
Credit and Customer Services Contact Info
If you are a customer and have some issues, problems, or feedback, please use this mailing address: Macy’s Credit and Customer Services, 9111 Duke Boulevard, Mason, OH 45040. This postal address can only be used for credit and customer services. To talk with credit and customer services for Macy’s, please dial this phone number 513-398-5221. Do not forget to call during working hours only!
Media Relations/Press Contacts
If you are from a media house including online news portals, TV news channels, newspapers, magazines, or any other news agency, please use this mailing address for media inquiries: 151 West 34th Street, New York, NY 10001. To send your media inquiry over email, please use this media contact email [email protected] The company has set up this email address for press inquiries only.
Investor Relations/IR Contacts
If you have any questions, queries, or concerns related to IR, please share your concern using this mailing address: Macy’s, Inc. Investor Relations, 7 West Seventh Street, Cincinnati, OH 45202. To talk with the IR department, please dial this phone number 513-579-7780. You can also share your concern or problem at this email address: [email protected]
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Share Transfer Agent Contacts
If your query is related to the share transfer, please contact Macy’s share transfer agent. Here is their mailing address: Computershare Shareowner Services, PO Box 505000, Louisville, KY 40233-5000. To talk with the stock transfer agent on a telephone line, please dial this phone number 1-866-337-3311.
CEO Email Address
Jeff Gennette is leading the company as the CEO of Macy’s. He is very keen on making customers happy and growing the company.
Do you have a question; how do I complain to Macy’s CEO about a bad experience? Please share your concern and experience (in brief) to this email address (Macy’s CEO Email Address): [email protected].